The Grievance Redressal Cell ensures fair resolution of complaints, per UGC guidelines.
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Purpose: To address academic, administrative, and interpersonal grievances promptly.
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Functions:
- Handle complaints on exams, facilities, or conflicts.
- Conduct inquiries within 7–14 days, ensuring confidentiality.
- Maintain a digital grievance register.
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Complaint Process:
- Submit via grievance boxes, college office, or in-person.
- Anonymous complaints reviewed with evidence.
- Appeals to the Principal within 30 days.
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Awareness:
- Orientation sessions and website notices.
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Impact:
- 95% grievances resolved in 2024 (e.g., exam disputes).
- Improved trust in administration.
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Objective: To foster a just campus culture.
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Contact: College office/ Grievance Redressal Officer